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Welcome to Magiq Lens Kenya | Legal Disclaimer
We are a creative collaborative agency based in Nairobi, Kenya
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Legal Disclaimer

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MAGIQ LENS KENYA’S relationship with you in relation to this website.


The operator of the website is Magiq Lens Kenya Limited whose registered office is in Nairobi, Kenya.

The terms ‘Magiq Lens Kenya’ or ‘Magiq’ or ‘Magiq Lens’ or ‘us’ or ‘we’ refers to Magiq Lens Kenya Limited.

The term ‘you’ refers to the user or viewer of our website.

We have set out below the terms and conditions which apply to information shown in the pages of our website (“the Website”) and to the ordering of any products from the Website.

By using this site, or ordering products and services you agree to and accept these terms and condition:




  1. The material in the Website is copyright of Magiq Lens Kenya or our content and technology providers. You are welcome to view, and download (material thats available in the download page only) the contents of the Website for personal use, but not for any commercial purposes or re-publication.
  2. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  6. All trademarks reproduced on this website which are not the property of, or licensed to the operator, are acknowledged.
  7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  8. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)


Contacting Us


You may also contact us by telephoning us on 0721 800 379 or by email on


Website Information


  1. We have tried to ensure that information provided in the Website is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
  2. We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Website or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.


Description of Products


  1. The description and specification of products in the Website is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.
  2. We may correct any error appearing in the Website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
  3. The colours depicted in photographs or other artworks on this website may not be accurate, due to the nature of both computer operating system colour palettes and computer monitor displays.




  1. You may order products from the Website by submitting a completed order form through the Check out procedure. All products are subject to availability.
  2. We will confirm acceptance of your order by email to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us. We reserve the right not to accept an order for any reason.


Price and Payment


  1.   The price of the products will be the price quoted in the Website at the time we accept your order.
  2. The price will include any applicable value added tax, but not the cost of delivery. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
  3. In addition to the price, you will have to pay our delivery charges as quoted in the Website at the time we accept your order. The amount of these charges varies according to the country of the delivery address you specify in your order.
  4. Payment is taken by our preferred electronic payment provider, MOOKH at the time we accept your order. The credit and debit cards we accept are listed in the Website at the time you place your order. Refunds will generally be made by means of a credit to your electronic payment account.


Import duties etc


  1. If you order Products from our site for delivery outside the Kenya, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
  2. Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws




  1. We will arrange for delivery of the products you order to the address which you specify in the Check-out procedure.  We will endeavour to deliver the products by the delivery date or times stated on the Website. However, the time for delivery will not be essential to the contract between us.
  2. If you do not collect the products, take delivery of the products or supply adequate delivery instructions, we may (but are not obliged to) place the products in storage until delivery can be effected and you will be responsible for any additional storage, insurance and delivery charges we incur. We also reserve the right at any time to cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any storage, insurance and delivery charges we incur.
  3. You must inspect the products as soon as possible following delivery. Any claim for incorrect deliveries, shortages or damaged products must be notified to us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.




Any contract between us shall incorporate these terms and conditions and be under Kenyan law. If there is any dispute, the Kenyan Courts will have exclusive jurisdiction.


Cancellation and Returns


  1. If you are not satisfied with any goods you have bought online, or have changed your mind, you have the right to cancel your order within 7 days from the receipt of the goods. In order to cancel, you must notify us in writing by email.
  2. You must return the products to us in the condition in which they were received. You will be responsible for arranging the safe return to us of any unwanted products by recorded delivery to our address, the costs of which will also be borne by you unless you have cancelled the order because of the condition in which the products were received, in which case we will pay these costs.
  3. If you cancel the order you will be entitled to a full refund, including delivery charges, within 30 days after you have notified us of the cancellation.


Ticketed Events


Tickets to public events and courses are non-refundable and non-exchangeable, unless cancelled by Magiq Lens Kenya. Tickets are valid only for the time and date stated.


Occasionally some events may be cancelled or postponed due to circumstances beyond the control of Magiq Lens. The ticketing team will endeavour to contact visitors, and tickets will either be exchanged or, in case of a cancellation, a full refund will be given via the original method of payment. Seating is first come, first served.


Governing law


Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of Kenya.

Any and all disputes (excluding claims arising in whole or in part, under the Kenya Copyright Act, 2001), arising out of, under or in connection with this agreement, including, without limitation, the validity, interpretation, performance and breach hereof, shall be settled pursuant to by arbitration pursuant to the rules of the Arbitration Act Judgement upon the award rendered may be entered in the highest court of the forum having jurisdiction. This agreement shall be governed and construed in accordance with the laws of Kenya without regard to conflicts of laws principles. The recipient hereby expressly consents to the jurisdiction of the Kenyan courts in respect to claims made under the Copyright Act of 2001 and other Kenyan laws.